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Privacy Policy

Last updated: 11/11/2026

This Privacy Policy describes how PlayWithViewers ("we," "our," or "us") collects, uses, and protects your information when you use our Twitch extension and related services.

1. Information We Collect

Personal Information

When you use our extension, we may collect the following types of information:

  • Join links: Viewers may sign in with Twitch or TikTok. We use the provider account identifier, display name, and avatar to identify their queue entry. Their display name, avatar, provider, and any join message may be visible to the streamer and other viewers. Login does not verify that someone is watching, following, or subscribing to a stream.
  • Twitch Account Information: When you connect your Twitch account, we access your Twitch username, user ID, and basic profile information as permitted by Twitch's API
  • Usage Data: Information about how you interact with our extension, including features used and session duration
  • Technical Data: Browser type, device information, IP address, and other technical identifiers

Analytics Data

We use analytics services, including Google Analytics, to understand how our extension is used and to improve our services. This may include:

  • Page views and user interactions
  • Device and browser information
  • Geographic location (general, not precise)
  • Usage patterns and preferences

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our extension services
  • To authenticate and identify you through Twitch's Identity Linking feature
  • To improve and optimize our extension functionality
  • To analyze usage patterns and enhance user experience
  • To ensure compliance with Twitch's platform policies
  • To provide customer support when requested

3. Identity Linking

Our extension uses Twitch's Identity Linking feature to identify and track users across different components of our extension (video overlay, panel, and mobile views). This allows us to:

  • Maintain your position in streamer queues
  • Remember your game preferences and settings
  • Provide a consistent experience whether you're on mobile or desktop
  • Enable features like "Play with Viewers" queue management
  • Track your participation in streamer activities

When you interact with our extension, Twitch provides us with your user ID and basic profile information. This information is handled in accordance with Twitch's privacy policies and API terms of service.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With Twitch: As required for the extension to function within the Twitch platform
  • Service Providers: With trusted third-party services that help us operate our extension (such as analytics providers)
  • Legal Requirements: When required by law or to protect our rights and safety

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

Website viewer sessions last up to eight hours. Provider access and refresh tokens are encrypted in server-only storage and are removed when the session is ended or cleaned up after expiry. Signing out ends the viewer session; it does not automatically remove an existing queue entry. Viewers can leave the queue before signing out, and streamers can remove entries. Queue participation records follow the service's queue and statistics lifecycle. Contact us to request deletion of your personal data.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to erase your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our extension may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our extension is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this policy and, when appropriate, through other communication channels.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: pierre.goutheraud@gmail.com